Do I have access to mentions from the entire Web?
Of course, our tool monitors all Internet sources such as Social Media channels, websites, blogs, forums and many others. Wherever someone mentions your brand, we have it covered.
How often is the database updated?
Mentions are updated in realtime. It means that they appear in the user's panel in under 2 minutes after publication.
Do I have access to information about users who engage with my keywords?
Yes, we download data shared by users. Each project has an "Analysis" section, where all gathered information can be found.
How many projects can I have at the same time?
How many projects can I have at the same time? The amount of projects depends on the number of keywords and their distribution between those projects. For example, if you have 5 keywords, you can also have 5 different projects with one keywords each, or one project with all of them.
What is the difference between a Free account and a Demo account?
Every new user has access to Demo account. It lasts 7 days and during that time, the user has a possibility to explore functionalities that BrandSpy offers. Free account lacks some of those functions, but has an unlimited duration.